{"id":1131,"date":"2021-05-21T16:50:07","date_gmt":"2021-05-21T14:50:07","guid":{"rendered":"http:\/\/leclientetmoi.com\/?page_id=1131"},"modified":"2021-07-13T17:27:00","modified_gmt":"2021-07-13T15:27:00","slug":"enquete-miroir","status":"publish","type":"page","link":"https:\/\/leclientetmoi.com\/en\/enquete-miroir\/","title":{"rendered":"MIRROR INVESTIGATION"},"content":{"rendered":"
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Mirror survey<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mirroring the levers of engagement but also the frustrations of employees in contact with your customers allows you to draw up an objective inventory of your practices and of the way in which your employees impact the customer experience. You need to understand the levers for improving a memorable customer experience and the devastating effects of certain practices. This remains the essential prerequisite for building relevant actions in line with the actual work and needs, necessary to move the customer experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tLearn more SOCIAL BAROMETER<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Enqu\u00eate miroir Mettre en miroir les leviers d\u2019engagement mais aussi les frustrations chez les collaborateurs au contact de vos clients vous permet de dresser un \u00e9tat des lieux objectif de vos pratiques et de la fa\u00e7on dont vos collaborateurs impactent l\u2019exp\u00e9rience client. Il s’agit pour vous de comprendre les leviers d’am\u00e9lioration d\u2019une exp\u00e9rience client m\u00e9morable…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rank_math_lock_modified_date":false,"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-1131","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/pages\/1131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/comments?post=1131"}],"version-history":[{"count":82,"href":"https:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/pages\/1131\/revisions"}],"predecessor-version":[{"id":2146,"href":"https:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/pages\/1131\/revisions\/2146"}],"wp:attachment":[{"href":"https:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/media?parent=1131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}