{"id":668,"date":"2021-05-07T04:18:12","date_gmt":"2021-05-07T02:18:12","guid":{"rendered":"http:\/\/leclientetmoi.com\/?page_id=668"},"modified":"2022-08-29T22:06:52","modified_gmt":"2022-08-29T20:06:52","slug":"etudes-de-satisfaction-client","status":"publish","type":"page","link":"http:\/\/leclientetmoi.com\/en\/etudes-de-satisfaction-client\/","title":{"rendered":"CUSTOMER SATISFACTION STUDIES"},"content":{"rendered":"
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Customer satisfaction studies<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Customer behavior is less and less predictable and infidelity or rather non-fidelity is commonplace. Companies have become aware that customer satisfaction is not limited to the moment of contact but is built over time. This leads to in-depth reflection within our organizations and a new basis for reflection concerning the points on which we must focus our efforts. You have to be able to cover all points of contact with the customer, and after-sales service is one of them. Brands are starting to use customer experience as a differentiator. The customer satisfaction study leads to strong decision-making support guidelines allowing the creation of a suitable and attractive offer, based on a clear vision of demand.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tLearn more CUSTOMER ORIENTATION<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Etudes de satisfaction client Le comportement des clients est de moins en moins pr\u00e9visible et l’infid\u00e9lit\u00e9 ou plut\u00f4t la non-fid\u00e9lit\u00e9 est monnaie courante. Les entreprises ont pris conscience que la satisfaction client ne se limite pas au moment du contact mais se construit dans la dur\u00e9e. Cela entra\u00eene une r\u00e9flexion de fond au sein de…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rank_math_lock_modified_date":false,"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-668","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/pages\/668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/comments?post=668"}],"version-history":[{"count":40,"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/pages\/668\/revisions"}],"predecessor-version":[{"id":3258,"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/pages\/668\/revisions\/3258"}],"wp:attachment":[{"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/media?parent=668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}