{"id":626,"date":"2021-05-01T18:47:11","date_gmt":"2021-05-01T16:47:11","guid":{"rendered":"http:\/\/leclientetmoi.com\/?page_id=626"},"modified":"2022-08-30T02:19:05","modified_gmt":"2022-08-30T00:19:05","slug":"culture-client","status":"publish","type":"page","link":"http:\/\/leclientetmoi.com\/en\/culture-client\/","title":{"rendered":"CUSTOMER CULTURE"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"626\" class=\"elementor elementor-626\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e12eebf elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2e12eebf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-23dd975d\" data-id=\"23dd975d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61c6fda0 elementor-widget elementor-widget-image\" data-id=\"61c6fda0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/leclientetmoi.com\/wp-content\/uploads\/2021\/06\/heylagostechie-APJkBRQJuj0-unsplash.jpg\" class=\"attachment-full size-full wp-image-1548\" alt=\"\" srcset=\"https:\/\/leclientetmoi.com\/wp-content\/uploads\/2021\/06\/heylagostechie-APJkBRQJuj0-unsplash.jpg 1920w, https:\/\/leclientetmoi.com\/wp-content\/uploads\/2021\/06\/heylagostechie-APJkBRQJuj0-unsplash-300x200.jpg 300w, https:\/\/leclientetmoi.com\/wp-content\/uploads\/2021\/06\/heylagostechie-APJkBRQJuj0-unsplash-1024x683.jpg 1024w, https:\/\/leclientetmoi.com\/wp-content\/uploads\/2021\/06\/heylagostechie-APJkBRQJuj0-unsplash-768x512.jpg 768w, https:\/\/leclientetmoi.com\/wp-content\/uploads\/2021\/06\/heylagostechie-APJkBRQJuj0-unsplash-1536x1024.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-41e7f1d4\" data-id=\"41e7f1d4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21a0f039 elementor-widget elementor-widget-heading\" data-id=\"21a0f039\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Customer culture<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-322f250c elementor-widget elementor-widget-text-editor\" data-id=\"322f250c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A real customer strategy must take shape internally by mobilizing all employees around common objectives to be achieved. It is essential to ensure that everyone agrees with the challenges of customer satisfaction and the impact of this satisfaction on the economic performance of the company. Concrete and precise commitments to customers on the one hand, but also to all employees are all measures that must be shared and approved. The transition from a product culture to a culture of customer service takes place gradually but all the more sustainably as the change is understood and accepted by all employees.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2694542 elementor-invisible elementor-widget elementor-widget-button\" data-id=\"2694542\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-wobble-top\" href=\"http:\/\/leclientetmoi.com\/en\/etudes-de-satisfaction-client\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-double-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more CUSTOMER SATISFACTION STUDIES<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Culture client Une v\u00e9ritable strat\u00e9gie client doit se concr\u00e9tiser en interne par la mobilisation de tous les collaborateurs autour d\u2019objectifs communs \u00e0 atteindre. Il est indispensable de s\u2019assurer de l\u2019adh\u00e9sion de tous aux enjeux de la satisfaction client et \u00e0 l\u2019impact de cette satisfaction sur la performance \u00e9conomique de l\u2019entreprise. Des engagements concrets et pr\u00e9cis&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rank_math_lock_modified_date":false,"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-626","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/pages\/626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/comments?post=626"}],"version-history":[{"count":82,"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/pages\/626\/revisions"}],"predecessor-version":[{"id":3267,"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/pages\/626\/revisions\/3267"}],"wp:attachment":[{"href":"http:\/\/leclientetmoi.com\/en\/wp-json\/wp\/v2\/media?parent=626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}